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You can find here answers to the most frequently asked questions. If you still have problems using the system or need further help, contact us at jobcenter@raph.com.

 

General

What are the services provided to employers?

How is the 3D Artists | raph.com Job Center different from other job sites?

How big is the 3D Artists | raph.com Job Center (Job Offers Mailing List, resumes database, ...)?

Why register?

 

Job Posting

How do I post a job offer?

I posted a job offer. Where do I set the options for it?

What are "Basic Job Listing" and "Premium Job Listing". What are the differences?

Will you e-mail my job offer to the job offers mailing list members?

I want to make some changes to the job offer text. How can I edit it?

 

Resumes Database

How can I use the database to find the artist I'm looking for?

Whenever I try to open an artist portfolio, I get an error message. Why? I can't see the artists contact details neither.

What is the "Full Resume Access" service?

How do I order a subscription to the Resumes Database?

Is there any trial period?

 

On-line ordering & payment

What is Kagi?

Is my ordering secure?

How long does it take to process my order?

 

What are the services provided to employers?

There are two services provided to employers. First, they can post their job offer on the site and have it e-mailed to the Job Offers Mailing List members. The other service we offer is the resumes database. Employers can browse and search the database to find new talents.

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How is the 3D Artists - raph.com Job Center different from other job sites?

Unlike traditional job sites, the Job Center is built with the computer graphics industry in mind. First, we only accept job seekers looking for a job in the computer graphics field. To help employers easily find artists, resumes are enhanced with cg-specific details (e.g. cg skills, cg software, ...) and employers can browse artists's portfolios online!

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How big is the 3D Artists - raph.com Job Center?

Quite big actually! There are 9000+ subscribers to the Jobs by Mail service. As for the resumes database, there are 4700+ resumes and 8600+ portfolio images. This number is always increasing, new resumes being added daily.

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Why register?

Registration is the first step you need to accomplish in order to be able to gain access to all the Job Center services built specifically for employers. Indeed, we want to ensure that only computer graphics firms (cg studios, video game developpers, fx houses, ...) have access to this area and prevent any abuse of the system. For instance, this allows us to prevent spammers from gathering artists e-mail addresses and spam their mailbox.

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How do I post a job offer?

To post a job, simply go to the Post Job page, fill in the form and click on submit. We will then review your job offer (this is necessary to prevent any abuse of the system or just ensure only cg related jobs are posted in the Job Center). The next step is to purchase a listing option so that the job ad is on-line. Several packages are available, depending on the exposure you want for your job ad.

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I posted a job offer. Where do I set the options for it?

You can see all your job offers on your account page. From there, you can order the listing package you prefer.

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What are "Basic Job Listing" and "Premium Job Listing". What are the differences?

With the Basic Job Offer Listing, you get:

  • Your job offer posted in the Job Center for one month.
  • A text link to your Job Offer with the date, company name, position and location. An example text link is shown below:

 

With the Premium Job Offer Listing, you get:

  • Your job offer posted in the Job Center for one month.
  • Your job offer e-mailed to the Job Offers Mailing List members.
  • An enhanced link to your Job Offer with your logo, company name, custom text, position and location. An example enhanced link is shown below:

10-17. fOCUS360 - 3DS Max Modeler

fOCUS360, known for its exceptional architectural communications and client services, is a career-minded studio that will help you push your talents to their greatest levels. We want team members who love creating photorealistic environments, while working in a fun atmosphere. We provide a competitive salary, full benefit package (health, dental, vision and life insurance, cafeteria program, 401k, EAP, etc), and regular working hours. Come join the environment where great things happen!

  • Your job offer referenced at the top of the Job Offers page.
  • Your job offer featured on the 3D Artists - raph.com homepage, seen by 130,000+ visitors monthly.
  • Your job offer featured on every single page.

 

The main difference between Basic and Premium Listing is the exposure the job offer gets. With Premium Listing, your job offer exposure is improved by a more visible listing and it is featured on the site homepage and every page. It will also be e-mailed to the Job Offers Mailing List members (several thousands subscribers).

Log in to your account page to know the rates and possible discounts.

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Will you e-mail my job offer to the job offers mailing list members?

If you order a Premium Listing for your job offer, you will get it e-mailed to the Jobs by Mail subscribers.

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I want to make some changes to the job offer text. How can I edit it?

To edit your job offers, in your job offers list on your account page, simply click on the 'edit' link to make changes. Even if your job offer is already posted in the Job Center, you can still make minor changes to it.

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How can I use the database to find the artist I'm looking for?

You can either browse or search the database. Browsing it gives you a flat listing of all the resumes. You might prefer to search the resumes instead. You can perform an advanced search using different criteria: work preferences (position, type of work, salary) , cg skills, cg software, ... and choose which details to be displayed on the results page.

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Whenever I try to open an artist portfolio, I get an error message. Why? I can't see the artists contact details neither.

As long as you don't subscribe to the "Full Resume Access" service, you can only see resumes previews. Nor the contact details, nor the portfolio are displayed.

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What is the "Full Resume Access" service?

This service gives you unrestricted access to the resume database. This means you will all the details of the resumes (contact details, work preferences, skills, portfolios) instead of the previews you can see right now. You also gain access to the advanced search capabilities.

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How do I order a subscription to the Resumes Database?

Just like any other services, you can order the "Full Resume Access" service by going to your account page, select the subscription duration you want and order.

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Is there any trial period?

If you are interested in testing the system for a free trial period, contact us. We will grant you full access to the resumes database for a trial period.

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What is Kagi?

Kagi is an online Internet based store selling products created and manufactured by individuals and groups. They handle all of the aspects of online order processing. They accept American Express, Carte Blanche, Discover, Diner's Club, JCB, MasterCard, Optima, Eurocard and Visa credit cards.

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Is my ordering secure?

All your payment information is collected via secure web pages with server security verified by Verisign. Verisign ensures that when you order from our Online Order Page using Verisign security, your information is safe from interception and alteration. Verisign offers a state-of-the-art, completely dependable security infrastructure. All your customer data is stored far away from a direct connection to the Internet.

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How long does it take to process my order?

Please, allow us up to 48 hours to process your order. If you still haven't received any confirmations after 48 hours, you might want to contact us to work out the issue.

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